Tools & Resources

 


Assessment Tools and Questionnaires



 

White Papers

Nap of the Americas Datasheet Nap of the Americas Datasheet (250 KB)

 

The Hosted Model The Hosted Model (132 KB)

 

Links of Interest

White papers from voip-news, a leading publication in the voip industry.


Glossary Of Terms

Contact Center Glossary of Terms Contact Center Glossary of Terms (126 KB)