FAQs

 

IP PBX & voip

How does Fax work in VoIP environments

What are SIP phones

What are the benefits of an IP PBX

What do FXS and FXO mean

What is a PBX system

What is a SIP server

What is a voice mail system

What is an auto attendant

What is DID

What is Echo cancellation

What is RTCP or real time transfer protocol

What is RTP

What is SDP or Session Description Protocol

What is SIP or Session Initiation Protocol

What is VOIP

 

Branded Calling Cards

Can I check my Account Activity?

Do calling cards expire?

Do I have to subscribe to use the Pin-Free Service?

How does Pin-Free technology work?

How long my Account will stay active?

How many phone numbers can I register?

How will I get my card?

 

Call Center Solutions

What is an auto attendant

What is IVR or Interactive Voice Response

What are the communication technologies that constitute the infrastructure of a Contact/Call center?

What is CTI?

What are the advantages of outsourcing to Contact/Call Center?

What is the main challenge faced in the day-to-day activity of Contact/Call Center?

What are the key performance measurements in a call center?